Privacy policy

Who runs Property Socials will be named here before this takes effect. This policy covers the Property Socials website and app. Write to support@propertysocials.com with any question about your information.

• Your account: your name, email address and time zone, and your password, which is stored only as a one-way hash.
• Signing in: a record of each session, including the IP address and browser it came from.
• Your business details: your brokerage's name, your license number if you add it, your contact details, disclaimers, call to action, tone, style notes, banned phrases and brand colours.
• Your listings: the addresses and facts you enter, and for another agent's listing, their brokerage and name.
• Your posts and their records: the posts written for you, your edits, your approvals and the warnings you confirmed, and the result of every check a post passed.
• Each AI request: which prompt and model were used, what was sent, how much it used, and why a post that failed its checks was rejected, with at most a short quote of it.

We don't use advertising or analytics trackers. The only cookies are the ones that keep you signed in.

To write, check and keep your posts; to run your account and keep it secure; to keep the records that show what was checked and approved; and to answer you when you write to us. We don't sell your information or use it for advertising.

These services process your information for us, only to run Property Socials:

• Vercel hosts the website and app.
• Neon stores the database.
• Inngest runs background work, such as writing a post. It is sent record ids, never the text of your posts.
• Anthropic provides Claude, the AI model that writes and checks posts. Each request sends it your listing's facts, your business details and the post being written or checked.

Before you can add photos or connect Instagram, this policy will say what those involve.

We keep your information while your account is open. Approved posts, with their checks, are the record of what you approved, and stay with your account.

You can change your listings, posts and business details in the app. To get a copy of your information, or to have your account and everything in it deleted, write to support@propertysocials.com. We delete it unless the law requires us to keep something, and if it does, we'll tell you what and why. Depending on where you live, you may have further rights under privacy law; write to us to use them.

Your information travels over encrypted connections, passwords are stored only as one-way hashes, and access to your information is limited to what running Property Socials needs.

Property Socials is for real estate professionals and isn't meant for anyone under 18.

When this policy changes, the new version appears here with its date. If a change affects how your information is used, we'll email you before it applies.